AUTO ACCIDENT / AUTO BODY DAMAGE?
Francis Collision Centre is the one to turn to for all of your collision repair needs. We work on all import and domestic Cars, Trucks, Vans and SUVs, and all of our work comes with a lifetime warranty for as long as you own the vehicle.
Francis Collision Centre – Fresno Auto Body Experts for Over 45 Years!
Servicing the Fresno and Clovis area, Francis Collision Centre has been in the collision repair industry since 1981. Our I-CAR and ASE certified and trained technicians follow the highest standards for accurate auto body repair procedures.
Customer Satisfaction is Our #1 Priority!
EXCEPTIONAL service and RESPECTFUL staff. Kudos to Juanita and rest of the staff for being so remarkable. Keep up with the good work and thank you for rejuvenating my car 🚘
UPDATE 3/6/24 - Today, I'm upgrading my star rating because, after my initial review, Francis Collision Center took it upon themselves to order me a new tail light, and they replaced it today. I appreciated that they went the extra mile to make sure that I was satisfied in the end. They also fixed another minor issue from the initial repair, and they gave it back to me washed. (Sometimes, the little things mean a lot). Pros: I appreciated that Francis Collision Centre regularly kept me abreast of the progress of the repair of my vehicle. Whenever there were delays due to backlog of vehicles or delayed delivery of parts, they kept me informed. The repair was decent. It looked good. Cons: After receiving the car back, not long after, it rained, and I noticed condensation in my left rear tail light that didn't exist before. Clearly, a seal was broken in my tail light which had to have been caused by my having been rear-ended. When I brought this issue to the collision center's attention, they didn't want to do anything about it. They said that "it wasn't the tail light that they had replaced, so it's not under warranty." My point was that this tail light should have also been replaced from the damage caused by the accident. Granted, when they repaired the car, it probably wasn't evident that any seals had been broken because there hadn't been any rain, but once it became clear that it had been broken as part of the accident, I feel that it should have been fixed.
Francis Collision was very nice and polite. I got my car back when they said it would be done. Looks brand new.
Francis Collision Centre is the most excellent service, when it comes to customers, and the quality of their work is beautiful. James Sanborn was my estimator, he was very friendly, welcoming. James communicate clearly, explained the process keep it simple and easy. Rental car transition easy & simple. Thank you and if Anyone needs a recommendation I will be sending them to Francis Collision Centre. And thank you James Sanborn for all your help. Tania Cheek
Overall had a really good experience here. Suzanna was very nice and helpful!
Took about a month for my car to get fixed. James has been great with updating me on the progress of my car. I appreciate him setting my mind at ease. I was updated when my car was waiting on parts to be shipped, I was updated when my car was going to go into production, and I was updated when a few other things were found wrong. The ladies upfront are so polite and are great at thoroughly explaining every aspect of what was billed and what I had to pay as a difference. They even gave me a free gift! My car was finished kind of late yesterday. They had it washed and ready to go. Unfortunately I was stuck at work until closing so I am here today, the day after to pick up my vehicle finally. Just waiting for it to be re-washed. They insisted it be washed again. I highly appreciate the great service! If anything happens again, hopefully not, to any of my family’s cars, I will most definitely suggest Francis Collision Centre!
Unfortunately Ive had to take my vehicles to have them repaired due to accidents. Francis is top notch when it comes to repairs being done and getting my vehicles back in a timely manner. Definitely recommend them
Amazing job. Been here a couple time and the customer service is always top tier. 🙌
I’ve been here several times. Of course not my fault at all. Every time I come in, the staff is friendly, warm, courteous and inviting. It was my pleasure-doing business with you guys. My car looks Great! Thank you. See you soon 😉
They do quality work in a timely manner. They are friendly and courteous and keep you updated every couple of days. My truck looked brand new when they were done.
Excellent Service! Amazing staff and friendly environment. Loved how they kept me updated via texts, calls and emails throughout the repair process. 10/10
I was very happy with the work done on my car. Staff are friendly and professional. Would use this shop for any of my cars.
I cannot stop saying how much I absolutely love Francis Collision Center and their team! Wonderful mechanics, cool as heck, ladies at front desk are super nice, helpful and personable. If I ever need repairs, I know I can trust/rely on them, and always will. They will treat your vehicle, like it was their own and if there is any issue after you receive your car back, they fix it quick. I called and was asked if I could bring it in at that exact moment, it was only a very minor, unimportant issue but they treated it with urgency and I simply love it. Thank you Francis!! And thank you for my shirt! That was awesome as well 🥰 the extent of damage done to my vehicle, I thought it would never see the road again, cosmetic was nothing, it was all under the car that was jacked.
We have used Francis Collision more times than I would like to remember. They always have given us excellent service. I refer anyone that needs repair to them and would not take our cars to anyone else for repair, they are the best and do wonderful work, thank
Friendly staff. Great communicators throughout my repair process.
Great team of worker. Very professional and they call you evertime you car gets moved to. Different stage of repairs . Kevin helped out and answered all my questions in a professional manner. Highly recommend this business *77365AH
Absolutely happy with the results of my car. It looks brand new, like it’s never been touched. The staff was so friendly and answered any questions I had. They always kept me updated on the progress of my car. I took my car in Tuesday and got it back Friday. I’d recommend FCC to anyone.
Let me say that I am very pleased with this place. I've had two incidents where my insurance referred me to Francis Collision Centre and both times were great experiences. Staff , especially JAMES SANBORN my Adjuster, along with Ronnie (inspected my car at drop off), and Rosie (front desk) , are all very helpful and knowledgeable! They assist with getting Enterprise car rental if you should need so that's a plus!! The service to my car was perfect! I personally recommend people go to them when you need a job done. Great place.
Was referred to by my sister. Staff was friendly and my car was ready within the estimated time. A little bonus they vacuumed my car, made my day!
The Staff was very wonderful & helpful. They worked with me tremendously. Did not take long for the repair. My vehicle looks Awesome. I truly would use your shop again if ever needed.
Francis collision was amazing. They had a really hard time with my insurance, but they didn't stop fighting for me. I an soo grateful for Juanita and the team special thanks to Kevin he was awesome
I have used Francis Collision for my cars on three occasions and each time, their work and service has exceeded my expectations. The most recent was on my 2020 Hyundai Palisade liftgate. This was not an insurance claim so Juanita, Bernadette, and Audra in the office were very detailed and thorough, explaining all of the paperwork from drop-off to pick-up so that everything was clear, avoiding any misunderstanding. My project manager Kevin was just as professional, thorough, and concientous in his inspection of the damages on my vehicle. His estimate of time needed to complete the repairs was 10 work days but that it could take longer depending on what they found once they removed the liftgate. He only went over that time frame by one day but only because one area of repair on the trim didn't measure up to his standard so he wanted to take the time to make sure I would be happy with all of the work done. I received regular updates on the status of my vehicle's repairs right down to when it was ready to pick up. When the time came to pick up my vehicle, there were no surprises with the cost of repairs either. I wasn't unable to drive in on my own or get a ride due to family circumstances so Juanita arranged for their employee Sean to pick me up. Sean was prompt, respectful, and very pleasant to talk to. I give Francis Collision and it's entire team 5 stars. While I hope I never need their services again, I know I can rely on them to do the best work possible!
My recent experience with Francis collision center Was Excellent I love the one stop shop everybody in there Was so nice and helpful The ladies at the front desk Joe from Geico....The people in the shop ...Vince from Enterprise .... Just a wonderful experience....
They did a great job on my car and they did a great job with texting me updates every day ! My car looks like new
They made my car looking brand new again! I was worried about how it would turn out but you can’t even tell my car was damaged! They also finished my car earlier than expected too!
This place is amazing. The delivery of customer service is excellent the desk staff are great at keeping you updated, and extremely nice. Kevin was my estimator and was very professional, respectful, confident, helpful, and listens which is a great skill for customer satisfaction. I got my car before the due date. The quality work at this places is amazing!!!!! I am really happy I was sent here for my car to be repaired. Kevin deserves a big pay increase. He is an asset to this company! I will recommend family and friends for body work anytime! 😊
Easy to work with, professional, great job, car was ready earlier than expected. Definitely recommend.
Francis Collision Center repaired my truck, the workmanship was excellent. The staff was professional and courteous, I will recommend to anyone looking for auto body repair.
Besides the awesome customer service with the office staff, rental and adjuster I am very satisfied with the repair done on my car Shadow 😁..Thank you guy's!
amazing helpful staff! and they did amazing work on my car it looks brand new! I absolutely love it!
Convenient Location
We know that your time is valuable, and having your vehicle repaired and back in your possession is important. Luckily, Francis Collision Centre is conveniently located near the hub of Freeways 99, 168, 180 & 41, which service the entire Fresno, Clovis, and outlying areas.
Have Questions?
The collision repair process can be confusing and you might have questions about insurance claims, rental car acquisition or the vehicle repair process. With this in mind, we have answers to a few most frequently asked questions.
Schedule Your Appointment Today!
Quality Repairs
Francis Collision Centre’s standards for vehicle repairs assure that quality and consistency for each of our customers is second to none. We are so confident in our collision repair services that we back every job with a limited lifetime warranty for as long as you lease or own your car.
Streamlined Process
Our customer service staff is well acquainted with the insurance claim process and its procedures. Not only will this expedite and simplify your claim, but will make sure any inconvenience will be kept to a minimum.
Our Services Include
What differentiates Francis Collision from our competitors has been our professional approach and superior standard of quality and service, with:
Over 63,000 Vehicles Repaired Since 1981
The Highest Standards of Automotive Repair
Francis Collision Centre of Fresno offers I-CAR and ASE Certified Technicians and a Lifetime Warranty on all Repairs.
