Francis Collision Centre Reviews
Every person I dealt with was friendly, helpful, and focused on meeting my needs. Very thorough work, and finished two weeks early. Only good to say about them.
This was my first time using Fancis Collision Centre and I must say I was very impressed! Everyone working in the office was polite and got me in and out in a timely manner. A special thanks to Spencer who helped with all the paperwork. My car looks brand new !! Thanks again guys! =^-^=
Staff was always friendly and helpful. Got my car fixed in no time. Great service overall!
After driving my newer car for only 2 months it was hit in a parking lot....grr! Needed a new front bumper..picked Francis Collision Centre #1) their location; #2) the office staff was great in answering all my questions; #3) how well they communicated with me by texts and phone calls about the status of the work #4) the rental car experience, pick up and drop off at their facility and #5) When I needed to take it back for a very, very minor issue they took care of it promptly and treated me respectfully even tho it was like I said very minor! Highly recommend Francis Collision Centre!
Was referred through my insurance to fix my car. They did an AMAZING job. Constant communication and even better work. Pictures speak for themselves
highly recommnded. staff was very friendly and they did an amazing job on my 2015 Honda Civic SI
Awesome service! Great customer service. Loved the update text messages about my car. My car looks brand new can't tell there were any damages.
This is my second time with Francis auto collision they are absolutely amazing my car has been like brand new everytime I’ve taken it for repairs in and got it back! Juanita works in the office is super helpful always doing what she can to put you back in your vehicle on time and make sure everything you need is met with sincere customer service and upfront explanation. Kevin iskandar was my estimator and he was amazing he made sure to follow up with me after I put my car in for repairs and let me know exactly what was going on in the shop. Even when I brought in my car he let me know exactly what was going to be fixed! He promised me a date for pick up and delivered ! He also made sure my car was nice and clean and that I was satisfied with the work when I picked it up! I will always choose Francis!
My recent experience with Francis collision center Was Excellent I love the one stop shop everybody in there Was so nice and helpful The ladies at the front desk Joe from Geico....The people in the shop ...Vince from Enterprise .... Just a wonderful experience....
The customer service is great. We were all at the hands of kia back ordered parts. Danielle kept me updated often. And they detailed in their responses. The text message feature made it so easy to stay in contact and know what i was getting. Aaron walked me through all the work they did... my car was washed and ready for me when i picked it up...
I’ve been in a few accidents from major to minor damage and I’ve always trusted my repairs to Francis Collision. They are fast, friendly, and do an amazing job. They will always be my first stop shop!
We had the best experience here! They got us in and out very quickly! Everyone was super friendly and were working hard to provide great customer service! I would highly recommend using this place when need arises!!!
I appreciated the prompt help and professionalism they gave me, my car was fixed with a smooth transition. �
A+ job. They were able to meet with me quickly, texted me updates throughout the process, and provided rides to and from the Centre.
Went to Francis Collision after my front grill fell off due to a small piece of my front bumper breaking on a road trip. They were quick to respond and incredibly helpful. Amazing customer service. They got me in and gave me an estimate within the week and got me on the schedule in the next few weeks. Front bumper and grill look seamless thanks to their great work!
This place is amazing. The delivery of customer service is excellent the desk staff are great at keeping you updated, and extremely nice. Kevin was my estimator and was very professional, respectful, confident, helpful, and listens which is a great skill for customer satisfaction. I got my car before the due date. The quality work at this places is amazing!!!!! I am really happy I was sent here for my car to be repaired. Kevin deserves a big pay increase. He is an asset to this company! I will recommend family and friends for body work anytime! 😊
I must say they are #1 in customer service! awesome staff and my baby came back perfect...all brand new again! thank you Francis Collision Centre! I will wear my beanie proudly! (which they gave me for being a customer)AMAZING!
Excellent Service! Amazing staff and friendly environment. Loved how they kept me updated via texts, calls and emails throughout the repair process. 10/10
They are the most efficient and organized Repair shop I have ever used. Very friendly and keep you informed about your car repair. The one thing we observed is how clean the bays were kept. I recommend them to any and all!
Awesome experience. I was rear ended and Francis Collision kept in touch with me along with My Geico rep at Francis Collision as they repaired the vehicle. They arranged for a nice rental like my vehicle and they were friendly to me through the whole process. The repair was perfect. I will always recommend them!! Thank you
Francis staff are very friendly and great hospital people they got me a rental until my car was done and they gave me great service thanks again before and after pics
There very good on updates. Work came out good. I have a before and after pic of the damages and repairs.
great job on fixing my wife 2018 Chevrolet Equinox. cant asked for anything better. thank you Frances collision for a great job!
Francis Collision Center repaired my truck, the workmanship was excellent. The staff was professional and courteous, I will recommend to anyone looking for auto body repair.
We always go to Francis Collision center, they have a great customer service and a really good job. My car look like nothing happened.
Great staff, great work! I dropped off my truck for repair and got it back looking almost new and CLEAN! I will definitely go back.
The ladies at Francis Collision Center are so helpful. They turned a stressful situation into an easy solution. They took really good care of me and portrayed the best customer service. Shout out to their fantastic manager Esther. Great work!
I was very happy with the work done on my car. Staff are friendly and professional. Would use this shop for any of my cars.
Gave consistent updates on my vehicle repair process to keep me in the loop. Received my vehicle back in perfect condition, like nothing ever was damaged. Even washed n vacuumed! Though I hope not to need another vehicle repair, but if I do, this is the place to go.
Received excellent service on my car repair. Great and regular and ongoing communication. Thr office staff and adjuster maintained great communication with us over the course of the month long repair.
I took my vehicle to Francis Collision Centre and the Estimator, Kevin Iskandar, was very helpful! From the start and to the end of the process, he was professional. The work done on my vehicle was excellent. Could not have been any better.
Thank you so much for doing the work you said you would do, when you said you would do it and then going over and above by washing the car. A special thank you to Jesse Settle for helping me. It’s so hard when a brand new car gets injured!
the car was thoroughly gone over for any repairs that might be needed, Good job. Good work
This is the 2nd time I come to Francis collision and their work and staff by far are the best. Customer service on top of their stuff as well as my Estimator. Shout out to Kevin Iskandar, loved how he took care of my car and was on top of things 👊
I cannot stop saying how much I absolutely love Francis Collision Center and their team! Wonderful mechanics, cool as heck, ladies at front desk are super nice, helpful and personable. If I ever need repairs, I know I can trust/rely on them, and always will. They will treat your vehicle, like it was their own and if there is any issue after you receive your car back, they fix it quick. I called and was asked if I could bring it in at that exact moment, it was only a very minor, unimportant issue but they treated it with urgency and I simply love it. Thank you Francis!! And thank you for my shirt! That was awesome as well 🥰 the extent of damage done to my vehicle, I thought it would never see the road again, cosmetic was nothing, it was all under the car that was jacked.
Had my car fixed here within a week they got it done. They took care of contacting the insurance renting a car for me they helped out a lot. Would really recommend.
I took my truck here to be repaired about six months ago. They are very professional and the work his high quality. I wouldn't trust any one else to do my repairs.
I recently got my car repair there. I'm very satisfy with the work done. Staffs are very friendly and nice! I will definitely be a returning customer.
I am beyond pleased with the service I received from Francis Collision Centre! The side of my car was swiped so it had a pretty good amount of damage to it, my Geico insurance referred me here and I couldn’t be more happier! Francis Collision Centre had my car for a short two weeks and I just picked it up today! I was pleasantly surprised by how welcoming and friendly the front desk and overall staff was! In addition, the office was very clean and organized, I felt very comfortable being there. When it was ready to be picked up it looked brand new! They even washed it for me! The consistent updates on how my car was coming along was also huge plus! I couldn’t be more happier with Francis Collision Centre, they are definitely my go to from now on! I highly recommend!
Let me say that I am very pleased with this place. I've had two incidents where my insurance referred me to Francis Collision Centre and both times were great experiences. Staff , especially JAMES SANBORN my Adjuster, along with Ronnie (inspected my car at drop off), and Rosie (front desk) , are all very helpful and knowledgeable! They assist with getting Enterprise car rental if you should need so that's a plus!! The service to my car was perfect! I personally recommend people go to them when you need a job done. Great place.
Great experience. Felt right at home with all the employees. Jesse was very easy to work with and i highly recommend anyone to go here,
Great people to work with from start to finish. Kept us constantly updated on the progress and our car looks great. Thanks!
They are very courteous and do excellent work, I’m very satisfied with their quality of work and service!
Francis Collision kept me updated on the status of my truck repair. The work was on time and was done right. Very happy with the service and work performed.
My car's repairs were done in a week's time. It's very stressful to have to be in the situation of car repair but the people were nice and sympathetic. Would definitely go back if needed (let's just hope I don't need it).
I just got my car back and considering all the damage it had I was very pleased with how it was restored back to brand new the way when I first bought it. The girl's at the front desk are very friendly and make you feel comfortable. This is a great place to have your car repaired.
I've taken my Subaru in on two different occasions now and am satisfied with all repairs and especially the paint work. The turn-around time to get my car back was two weeks on both occasions. The wait is long but it's well worth the wait for high quality shop repairs. The ladies up front are kind and professional and the guy I was working with (Kevin) was also transparent, kind and professional. This is the place to go if you want your vehicle repaired the right way.
I am extremely happy with the work done by there team ! Took my car in on a Tuesday and had it back by Thursday !!! I would highly recommend them to anyone I know ! Thank you again for keeping me updated the whole way!
The Staff was very wonderful & helpful. They worked with me tremendously. Did not take long for the repair. My vehicle looks Awesome. I truly would use your shop again if ever needed.
Easy to work with, professional, great job, car was ready earlier than expected. Definitely recommend.
I was very satisfied with Francis Collision Center. The staff was extremely friendly and easy to work with. They got my car in within a week and had it done the day after I dropped it off. My car looks as good as new.
Super friendly and helpful staff. My car looks brand new! Like nothing ever happened. Susan was awesome, kept me updated with everything they did to my car.
I recommend Francis Collision Centre for any auto bodywork. They work with your insurance, so there is no hassle. Kevin, who did the estimate on my car, did a really good job. He explained the details and assured me that they can take of it. As for the bodywork that was done, they did a really good job - it looked brand-new again. The front staff, Juanita and Audra, are also helpful and always kept me updated about my vehicle status.
They fixed my truck the right way and even went above by touching up an area that wasn't on the estimate. The staff was also very easy to deal with, always had a smile and warm greeting. I would recommend them to anyone who wants their car fixed the right and timely way.
Took about a month for my car to get fixed. James has been great with updating me on the progress of my car. I appreciate him setting my mind at ease. I was updated when my car was waiting on parts to be shipped, I was updated when my car was going to go into production, and I was updated when a few other things were found wrong. The ladies upfront are so polite and are great at thoroughly explaining every aspect of what was billed and what I had to pay as a difference. They even gave me a free gift! My car was finished kind of late yesterday. They had it washed and ready to go. Unfortunately I was stuck at work until closing so I am here today, the day after to pick up my vehicle finally. Just waiting for it to be re-washed. They insisted it be washed again. I highly appreciate the great service! If anything happens again, hopefully not, to any of my family’s cars, I will most definitely suggest Francis Collision Centre!
Francis Collision has the most courteous and friendly staff that I have ever done business. They also do excellent work i a very timely manner. We will be taking all of our cars to them.
Fantastic customer service and overall work. They reached out to me several times to let me know how the repair on my vehicle was going. I highly recommend going here.
Thank you soo much for all your help..you guys made my car look new again..everyone was super nice and they always kept me informed of their progress
On Friday morning after Thanksgiving, my Honda was robbed of its catalytic Converter. Francis Collision Centre was amazing! They promised the car in four days and were finished a day early. They are kind, friendly and most of all feel cared for. I highly recommend them for any damages done to your car. They are great!
We’ve had to use Francis a couple times and they never disappoint. They always do GREAT work. And the girls at the front desk are always in a great mood. Even when the lobby is full.
Francis Collision Center has been my go to place for any auto body repair. I am impressed with their knowledge and their ability to make the repairs just right. I would recommend them and always do to friends or people I run into who have had an unfortunate accident. I give them 5 stars easily
My experience with Francis Collision Center was a very GOOD one. When I was rear ended on December 3rd, my car was fixed by this repair center and my car looks better than it did before the accident. From dropping my car off, to obtaining a rental car, to consistent texts updating me on the status of my car repair, I can say that this experience was a VERY NON STRESSFUL one. I got my car back on December 26th. Thank you so much Francis Collision Centre.
The staff was extremely friendly and professional. They updated me with the status of my vehicle every day. My car looked amazing. I would highly recommend to family and friends.
Great costumer service..clean and professional.I always hear good things about this place.They will help you in any way they can.
Great staff, very fast and good business. I recommended to everyone. Stephanie helped me 🙂
Francis Collision was very nice and polite. I got my car back when they said it would be done. Looks brand new.
Great place for repairs excellent customer service and really fast service the ladies in front are awesome and so sweet
Getting an estimate was easy. The repairs look amazing. My car looks like it was never damaged. Beautiful work!
Best work in the shortest amount of time.. they went up and beyond what was required to make my vehicle look amazing after somebody hit the back passenger side door completely destroying it! Mike and the ladies up front are awesome to work with and easy to communicate with! 100% recommend them!
It's a collision repair shop. What do you expect? Lol! Ladies at the front desk were very knowledgeable and welcoming. Nothing but smiles. The mechanics were also extremely thorough in explaining the estimate. Though not necessary, I thought the phone calls providing constant updates were very beneficial.