Recomendaciones de clientes
Francis staff are very friendly and great hospital people they got me a rental until my car was done and they gave me great service thanks again before and after pics
They did a great job on getting my A6 Audi repaired thank you for taking the time to do it right
I took my vehicle to Francis Collision Centre due to someone backing into me. Even with having to go through someone else’s insurance, everyone at Francis's was super nice and very accommodating. My car looks great again!!
Francis Collision Center has been my go to place for any auto body repair. I am impressed with their knowledge and their ability to make the repairs just right. I would recommend them and always do to friends or people I run into who have had an unfortunate accident. I give them 5 stars easily
Easy to work with, professional, great job, car was ready earlier than expected. Definitely recommend.
In the stressful experience of a car accident, it’s nice to be able to rely on a business like Francis to provide excellent service and keep you updated throughout the repair process. Everyone is extremely friendly and they do great work. I take my car there every time I’m in an accident. Would definitely recommend!
The Staff was very wonderful & helpful. They worked with me tremendously. Did not take long for the repair. My vehicle looks Awesome. I truly would use your shop again if ever needed.
Getting an estimate was easy. The repairs look amazing. My car looks like it was never damaged. Beautiful work!
I had a great experience with Francis Collision Center. They were always very polite and professional. My car was vandalized and needed to be buffed out and painted. They did a good job fixing it, I just wished they would've buffed the hood out as well.
Great Customer Service ! Stephanie at the front desk was very friendly and helpful! Overall great staff 🙂
Unfortunately this is the second car I've had to repair....fortunately, I chose Francis both times! They did a beautiful job on both my cars. God forbid I should ever have to have another car reassembled, but if I do, I will definitely be coming back to Francis Collision.
Kevin at Francis Collision Center did a fantastic job on my car repairs. Communication was clear and concise. I will choose his services again in the future.
Received excellent service on my car repair. Great and regular and ongoing communication. Thr office staff and adjuster maintained great communication with us over the course of the month long repair.
Absolutely happy with the results of my car. It looks brand new, like it’s never been touched. The staff was so friendly and answered any questions I had. They always kept me updated on the progress of my car. I took my car in Tuesday and got it back Friday. I’d recommend FCC to anyone.
Took about a month for my car to get fixed. James has been great with updating me on the progress of my car. I appreciate him setting my mind at ease. I was updated when my car was waiting on parts to be shipped, I was updated when my car was going to go into production, and I was updated when a few other things were found wrong. The ladies upfront are so polite and are great at thoroughly explaining every aspect of what was billed and what I had to pay as a difference. They even gave me a free gift! My car was finished kind of late yesterday. They had it washed and ready to go. Unfortunately I was stuck at work until closing so I am here today, the day after to pick up my vehicle finally. Just waiting for it to be re-washed. They insisted it be washed again. I highly appreciate the great service! If anything happens again, hopefully not, to any of my family’s cars, I will most definitely suggest Francis Collision Centre!
I have an Audi Q5 that was rear ended. I worked with Justin Phister, who was very knowledgeable on my make and model and the facility kept me updated routinely while my car was being worked on. I was given a 2 week estimate for the work my car needed and my car was ready in the timeframe that was initially communicated to me. The office staff was very professional and kind. I cannot say enough good things about every single person I worked with at Francis Collision Centre. To top things off my car was detailed prior to me picking up my car. Great Service 10/10!!
Let me say that I am very pleased with this place. I've had two incidents where my insurance referred me to Francis Collision Centre and both times were great experiences. Staff , especially JAMES SANBORN my Adjuster, along with Ronnie (inspected my car at drop off), and Rosie (front desk) , are all very helpful and knowledgeable! They assist with getting Enterprise car rental if you should need so that's a plus!! The service to my car was perfect! I personally recommend people go to them when you need a job done. Great place.
i had a great experience with francis collision, the work is great, get it done in a timely manner and great employees..
They fixed my truck the right way and even went above by touching up an area that wasn't on the estimate. The staff was also very easy to deal with, always had a smile and warm greeting. I would recommend them to anyone who wants their car fixed the right and timely way.
I've taken my Subaru in on two different occasions now and am satisfied with all repairs and especially the paint work. The turn-around time to get my car back was two weeks on both occasions. The wait is long but it's well worth the wait for high quality shop repairs. The ladies up front are kind and professional and the guy I was working with (Kevin) was also transparent, kind and professional. This is the place to go if you want your vehicle repaired the right way.
We’ve had to use Francis a couple times and they never disappoint. They always do GREAT work. And the girls at the front desk are always in a great mood. Even when the lobby is full.
Everyone was super helpful and kind. I never felt uncomfortable or like I didn’t know what was going on with my vehicle. They even had it ready for pickup 13 days earlier than expected!
Kevin Iskandar Excellent customer service_ Kevin answered all questions and concerns professionally & also kept me updated week to week about my car repairs.
The customer service is great. We were all at the hands of kia back ordered parts. Danielle kept me updated often. And they detailed in their responses. The text message feature made it so easy to stay in contact and know what i was getting. Aaron walked me through all the work they did... my car was washed and ready for me when i picked it up...
Francis Collision Center repaired my truck, the workmanship was excellent. The staff was professional and courteous, I will recommend to anyone looking for auto body repair.
Great repair shop!! They have taken care of 2 of my vehicles after accidents. Excellent customer service from start to finish. Very helpful if you need to set up a rental car also!
I just got my car back and considering all the damage it had I was very pleased with how it was restored back to brand new the way when I first bought it. The girl's at the front desk are very friendly and make you feel comfortable. This is a great place to have your car repaired.
This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend.
They do quality work in a timely manner. They are friendly and courteous and keep you updated every couple of days. My truck looked brand new when they were done.
considering that I am a very impatient person. I have never experienced any kind of business with great customer service calling and giving me updates on my vehicle. They are excellent with color matching to my vehicle repair. friendliness, sufficiency and professionalism I rate this place A++
Francis has been our families go to whenever we have something happen with our cars. They are always amazing. This time I had the pleasure to work with Susan super sweet gal always kept me updated all the way through thank you all 😀
There service with body work, painting was great. Bailey, the associate, was professional and kind and made my claim easy.
Great place for repairs excellent customer service and really fast service the ladies in front are awesome and so sweet
On Friday morning after Thanksgiving, my Honda was robbed of its catalytic Converter. Francis Collision Centre was amazing! They promised the car in four days and were finished a day early. They are kind, friendly and most of all feel cared for. I highly recommend them for any damages done to your car. They are great!
My car got repaired here through the insurance and nothing out of my pocket. I had deep concerns that the estimated 1-2 weeks would take 2 or more weeks to repair. Mainly that the repairs weren’t coming out of my wallet, and the shop could take advantage by replacing parts if something could instead be repaired for example. This was speculation with no grounds for thinking that based on my experience here, but I worried nonetheless. Thankfully this was not the case and I got my car back in 6 days. My car was returned not in the same condition it was received. Dash cams unplugged and tilted downward, some napkins and receipts left on the passenger seat, and the mirrors changed. These are minor but worth noting. The repairs to the vehicle itself were great and no problem so far. Some parts and sensors behind the bumper, and a front bumper were repaired. All throughout the 6 days, they kept me updated through text and called to make sure I knew the status of the repairs on my vehicle. On a side note, the rental from enterprise provided by them was subpar and reeked of smoke. I’d like to thank Kevin for being professional and breaking things down on what they will be repairing.
The work they do is very professional as is the service but the best part is that they stand behind their work with lifetime warranty.
My driver's side door was vandalized, door wouldn't lock, open and window didn't go down. Now my car is all fixed! Thanks Francis!!
Had my car broken in to three times twice they stole it and went on and messed up my windshild. Got all my repairs done each time here and they were able to detail the inside because who knows what they were doing in my car. Thanks for the attention to details.
They are very courteous and do excellent work, I’m very satisfied with their quality of work and service!
Great friendly customer service! Got my car back in a timely manner with daily txt message updates! Lifetime warranty on all of their work....highly recommended! Plus we got a free T-shirt 😁
We had a great experience at Francis Collision. The front staff was very helpful and good at keeping us updated on the status of our vehicle and estimated completion date. They also sent us updates over text which I liked. They were quick and responsive any time I called as well. The repairs were excellent too. We had Kevin helping us. When we went to pick up our car there were some additional areas needing fixing and they took the car back to fix. We worked with them through our insurance and they handled all of that which was very nice.
Everyone here was very curtious and helpful! They made sure to keep me on the loop on everything going on with my car. Thank you so much for restoring my car back to the way it was before!
5 stars for francis collision centre they had my car in and out and Susan was wonderful to work with I really appreciated all of her great update everyday
This is the 2nd time I come to Francis collision and their work and staff by far are the best. Customer service on top of their stuff as well as my Estimator. Shout out to Kevin Iskandar, loved how he took care of my car and was on top of things 👊
The staff was extremely friendly and professional. They updated me with the status of my vehicle every day. My car looked amazing. I would highly recommend to family and friends.
I took my car there for repair, I was hit in the back. It took about a month but I figured since they had to order parts and such. My car looks as good as it did before! I like that they keep you updated weekly. I would definitely go there again.
Fantastic customer service and overall work. They reached out to me several times to let me know how the repair on my vehicle was going. I highly recommend going here.
Strait forward system drop car off have rent a car waiting at shop. plenty of communication informing me of status of repair. Final body work looks like brand new!
They took great care of my suby. She looks amazing. Thank you!! Oh and bonus: you get a free shirt as a thank you for being a customer. ⭐️⭐️⭐️⭐️⭐️
We always go to Francis Collision center, they have a great customer service and a really good job. My car look like nothing happened.
the car was thoroughly gone over for any repairs that might be needed, Good job. Good work
Great staff, very fast and good business. I recommended to everyone. Stephanie helped me 🙂
They did a great job. I appreciate them going above and beyond to make sure my car was taken care of.
This is my second time with Francis auto collision they are absolutely amazing my car has been like brand new everytime I’ve taken it for repairs in and got it back! Juanita works in the office is super helpful always doing what she can to put you back in your vehicle on time and make sure everything you need is met with sincere customer service and upfront explanation. Kevin iskandar was my estimator and he was amazing he made sure to follow up with me after I put my car in for repairs and let me know exactly what was going on in the shop. Even when I brought in my car he let me know exactly what was going to be fixed! He promised me a date for pick up and delivered ! He also made sure my car was nice and clean and that I was satisfied with the work when I picked it up! I will always choose Francis!
They were AWESOME!!! They let you know what's going on with your vehicle status!!! Super easy to deal with the staff is great! If you need repairs for an accident this is the place to go. 5 star service and they really do understand what "customer service" means!
Got my car back. Thank you Francis Collision for the amazing job. Special mention to Juanita for the wonderful customer service.
I really appreciate how kind everyone was in office. The gentleman that helped most with my truck is beyond amazing. KEVIN made sure I understood the process every step of the way, and made regular calls just to keep me updated(as well as the ladies in office). I never had to wonder what was going on because he was on it. Shout out to Kevin, you are amazing.
They did a great job repairing my vehicle, as well as did it in a timely manner. They were amazing with keeping me updated on my vehicles status and I got it back within 2 weeks!
We have always taken our vehicles to Francis Collision Centre. This past year, my daughter was rear ended and I was hit in a parking lot. We took our vehicles to Francis Collision Centre and received the most professional and courteous service. They went out of their way to help us, and did it so promptly. I appreciated all that they did for us and would not hesitate to take any vehicle to this wonderful establishment.
Kevin Iskandar is excellent estimator he goes far and beyond for the customrt satisfaction hope to worl with him next tome and i highly recommend him under francis collision hes the best
My experience with Francis Collision Center was a very GOOD one. When I was rear ended on December 3rd, my car was fixed by this repair center and my car looks better than it did before the accident. From dropping my car off, to obtaining a rental car, to consistent texts updating me on the status of my car repair, I can say that this experience was a VERY NON STRESSFUL one. I got my car back on December 26th. Thank you so much Francis Collision Centre.
Super pleased with the work done on my vehicle. The work was done in a timely manner and customer service was excellent. I would recommend.
they have worked on my cars 4 times. I have always been treated great and they do awesome work
Francis Collision Centre has been our go-to mechanic shop since we moved to Fresno a few years ago - and they never disappoint! Their partnerships with Geico Car Insurance and Enterprise Rentals make what would otherwise be a stressful time into a convenient way to get your vehicle fixed. Their staff is always very friendly and accommodating; willing to go above and beyond to help in any way they can in a timely manner. Plus, every visit you get a free classic car t-shirt of your choice! After an accident earlier this year and a pothole recently, I have gone to Francis twice this year and will continue to return to utilize their services in the future. 🚙
Francis does an excellent job in all aspects of the repair. Their communication is outstanding!
Great front desk and reception staff. I was able to process my claim in no time! This is big because the last thing you wanna have to deal with is complicated insurance claim process on top of your on going issues with the vehicle itself!👌
Super friendly and helpful staff. My car looks brand new! Like nothing ever happened. Susan was awesome, kept me updated with everything they did to my car.
Buen lugar para arreglar tu auto el tiempo ha sido excelente no tuve que esperar mucho para la entrega de mi auto
Francis collision is the best at what they do. In 2005 my brand new Monte Carlo was hit in the side panel very bad. So my insurance recommend Francis Collision to fix my car. After they had my car for a week, the damages on my car looked like it never had a scratch on it at all!
My recent experience with Francis collision center Was Excellent I love the one stop shop everybody in there Was so nice and helpful The ladies at the front desk Joe from Geico....The people in the shop ...Vince from Enterprise .... Just a wonderful experience....
I had a great experience working with Francis Collision Centre. They did a great job on my truck! I highly recommended this shop to any one looking to get their car fixed.
Such a easy process! I thought it was going to take months to fix my bumper they got my car out within a week! I appreciate the two lady’s up front, so nice and informative!
I recommend Francis Collision Centre for any auto bodywork. They work with your insurance, so there is no hassle. Kevin, who did the estimate on my car, did a really good job. He explained the details and assured me that they can take of it. As for the bodywork that was done, they did a really good job - it looked brand-new again. The front staff, Juanita and Audra, are also helpful and always kept me updated about my vehicle status.