Recomendaciones de clientes
Great friendly customer service! Got my car back in a timely manner with daily txt message updates! Lifetime warranty on all of their work....highly recommended! Plus we got a free T-shirt 😁
I took my car there for repair, I was hit in the back. It took about a month but I figured since they had to order parts and such. My car looks as good as it did before! I like that they keep you updated weekly. I would definitely go there again.
This is the 2nd time I come to Francis collision and their work and staff by far are the best. Customer service on top of their stuff as well as my Estimator. Shout out to Kevin Iskandar, loved how he took care of my car and was on top of things 👊
I have an Audi Q5 that was rear ended. I worked with Justin Phister, who was very knowledgeable on my make and model and the facility kept me updated routinely while my car was being worked on. I was given a 2 week estimate for the work my car needed and my car was ready in the timeframe that was initially communicated to me. The office staff was very professional and kind. I cannot say enough good things about every single person I worked with at Francis Collision Centre. To top things off my car was detailed prior to me picking up my car. Great Service 10/10!!
This was our first time using Francis Collision Centre and to tell you the truth, we were a little concerned about the whole process (having never had to go through this before). The Customer Service team at the front desk made us feel right at home and between the service technicians and the insurance people, we felt confident that we were leaving our car in the right hands. Within a week we got our car back and WOW! it looks like nothing ever happened to it! Simply an amazing job and (knock on wood) if this ever happens again, we will be going back to Francis Collision!
Went to Francis Collision after my front grill fell off due to a small piece of my front bumper breaking on a road trip. They were quick to respond and incredibly helpful. Amazing customer service. They got me in and gave me an estimate within the week and got me on the schedule in the next few weeks. Front bumper and grill look seamless thanks to their great work!
Got my car back. Thank you Francis Collision for the amazing job. Special mention to Juanita for the wonderful customer service.
Francis has been our families go to whenever we have something happen with our cars. They are always amazing. This time I had the pleasure to work with Susan super sweet gal always kept me updated all the way through thank you all 😀
I have used Francis Collision for my cars on three occasions and each time, their work and service has exceeded my expectations. The most recent was on my 2020 Hyundai Palisade liftgate. This was not an insurance claim so Juanita, Bernadette, and Audra in the office were very detailed and thorough, explaining all of the paperwork from drop-off to pick-up so that everything was clear, avoiding any misunderstanding. My project manager Kevin was just as professional, thorough, and concientous in his inspection of the damages on my vehicle. His estimate of time needed to complete the repairs was 10 work days but that it could take longer depending on what they found once they removed the liftgate. He only went over that time frame by one day but only because one area of repair on the trim didn't measure up to his standard so he wanted to take the time to make sure I would be happy with all of the work done. I received regular updates on the status of my vehicle's repairs right down to when it was ready to pick up. When the time came to pick up my vehicle, there were no surprises with the cost of repairs either. I wasn't unable to drive in on my own or get a ride due to family circumstances so Juanita arranged for their employee Sean to pick me up. Sean was prompt, respectful, and very pleasant to talk to. I give Francis Collision and it's entire team 5 stars. While I hope I never need their services again, I know I can rely on them to do the best work possible!
I saw the job that this company did to my boyfriend's car and wow! His bumper was damaged due to being in an accident, but they repaired it with great customer service and in a timely manner. This place is very professional and we will refer back to it if anything ever happens again!
Took my GMC Terrain to Francis after an auto accident 3 weeks ago . I received great customer service above and beyond.. They made sure my car was return to me with 💯 percent satisfaction. I will definitely recommend they to friends and family..
Thank you soo much for all your help..you guys made my car look new again..everyone was super nice and they always kept me informed of their progress
We have always taken our vehicles to Francis Collision Centre. This past year, my daughter was rear ended and I was hit in a parking lot. We took our vehicles to Francis Collision Centre and received the most professional and courteous service. They went out of their way to help us, and did it so promptly. I appreciated all that they did for us and would not hesitate to take any vehicle to this wonderful establishment.
Amazing job. My car was done before it was projected to be done. The staff was amazing. They stayed in contact with me the entire time. The work on my car is amazing. Wouldn't have even known it was in an accident. The staff was very nice and very informative. I would definitely continue taking my car here.
We took our car in for repair of the front end. They provided updates on our car via text and phone. When we picked up our car we had questions about the appearance and Bret was kind to answer our questions and even called 2 technicians for their opinions and fix a minor issue. Best place to take your car!
Francis collision is the best at what they do. In 2005 my brand new Monte Carlo was hit in the side panel very bad. So my insurance recommend Francis Collision to fix my car. After they had my car for a week, the damages on my car looked like it never had a scratch on it at all!
Francis collision was amazing. They had a really hard time with my insurance, but they didn't stop fighting for me. I an soo grateful for Juanita and the team special thanks to Kevin he was awesome
They are very courteous and do excellent work, I’m very satisfied with their quality of work and service!
Besides the awesome customer service with the office staff, rental and adjuster I am very satisfied with the repair done on my car Shadow 😁..Thank you guy's!
Staff was always friendly and helpful. Got my car fixed in no time. Great service overall!
Great team of worker. Very professional and they call you evertime you car gets moved to. Different stage of repairs . Kevin helped out and answered all my questions in a professional manner. Highly recommend this business *77365AH
Great repair shop!! They have taken care of 2 of my vehicles after accidents. Excellent customer service from start to finish. Very helpful if you need to set up a rental car also!
Great Service, Friendly Staff and very Professional. They made my baby(truck) new again!! They were fast and kept us updated along the way. I highly recommend them!
Kevin Iskandar is the guy! He made sure to kept open communication wlth me and kept me updated on my vehicle and its process . This has been a journey! But I am glad to have my car back! He is appreciated . And also Audra assisting me with my payment transaction she is such a gem
Received excellent service on my car repair. Great and regular and ongoing communication. Thr office staff and adjuster maintained great communication with us over the course of the month long repair.
Everyone was super helpful and kind. I never felt uncomfortable or like I didn’t know what was going on with my vehicle. They even had it ready for pickup 13 days earlier than expected!
I got into a car accident and right away knew where I’d take my car. To Francis Collision! They did such a wonderful job the first time I knew I’d always go back to them!! Totally recommend!
I had a great experience with Francis Collision Center. They were always very polite and professional. My car was vandalized and needed to be buffed out and painted. They did a good job fixing it, I just wished they would've buffed the hood out as well.
Great customer service. Friendly with great communication. My car looks great and was ready sooner than expected. Thank you to Kevin Iskandar for helping me with all my questions and concerns.
Francis Collison Centre was very fast fixing our 94 Corvette.. Excellant customer service !! Would recommend!!
This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend.
Having to have my dad have an unfortunate accicendent. I took his car here and was treated extremely well, all my questions and concerns were addressed. I felt very informed daily with the text messages I received. My repairs were delayed only because the incorrect part was delivered which was immediately rectified and was only delayed by 1 day. I would bring my car back to be repaired here, as I have had no unexpected issues. They were also in constant contact with my Insurance agent and completed all necessary paperwork. There were no hidden costs as the quoted price at the end of the repairs ended being less then originally stated.
My vehicle was worked on delivered in time. I was updated of the progress every step of the way.
Buen lugar para arreglar tu auto el tiempo ha sido excelente no tuve que esperar mucho para la entrega de mi auto
For a first timer I would 100% recommend this place. Great customer service and great communication between the customer and office workers.
I took my car there through a Geico claim (someone backed into my car when I was out of town) and this was the easiest experience I've ever had with car repair. They offered the option to pick up the rental there when you drop your car off, so you don't have to worry about finding a ride. They were quick, efficient, and did a great job on the repair. 10 out of 10, would use them again.
We’ve had to use Francis a couple times and they never disappoint. They always do GREAT work. And the girls at the front desk are always in a great mood. Even when the lobby is full.
I am extremely happy with the work done by there team ! Took my car in on a Tuesday and had it back by Thursday !!! I would highly recommend them to anyone I know ! Thank you again for keeping me updated the whole way!
Kevin at Francis Collision Center did a fantastic job on my car repairs. Communication was clear and concise. I will choose his services again in the future.
great service, friendly staff, easy to work with. set up my rental pickup and dropoff. their work is great.
Kevin Iskandar Excellent customer service_ Kevin answered all questions and concerns professionally & also kept me updated week to week about my car repairs.
They were so professional during the entire process. My vehicle literally looks better than it did before the accident. They went out of their way to fix my car handles that had broken before the accident, matched the paint perfectly and even welded my back bumper that had prior damage so that it looked brand new. I would definitely reccomed and would come back in future if needed
highly recommnded. staff was very friendly and they did an amazing job on my 2015 Honda Civic SI
Had my car fixed here within a week they got it done. They took care of contacting the insurance renting a car for me they helped out a lot. Would really recommend.
Every person I dealt with was friendly, helpful, and focused on meeting my needs. Very thorough work, and finished two weeks early. Only good to say about them.
The customer service is great. We were all at the hands of kia back ordered parts. Danielle kept me updated often. And they detailed in their responses. The text message feature made it so easy to stay in contact and know what i was getting. Aaron walked me through all the work they did... my car was washed and ready for me when i picked it up...
My catalytic converter was stolen on December 16, they towed the same day! Took a little longer because of the holidays but they were very professional. Would definitely recommend
Getting an estimate was easy. The repairs look amazing. My car looks like it was never damaged. Beautiful work!
I cannot stop saying how much I absolutely love Francis Collision Center and their team! Wonderful mechanics, cool as heck, ladies at front desk are super nice, helpful and personable. If I ever need repairs, I know I can trust/rely on them, and always will. They will treat your vehicle, like it was their own and if there is any issue after you receive your car back, they fix it quick. I called and was asked if I could bring it in at that exact moment, it was only a very minor, unimportant issue but they treated it with urgency and I simply love it. Thank you Francis!! And thank you for my shirt! That was awesome as well 🥰 the extent of damage done to my vehicle, I thought it would never see the road again, cosmetic was nothing, it was all under the car that was jacked.
Francis Collision was very nice and polite. I got my car back when they said it would be done. Looks brand new.
Awesome service! Great customer service. Loved the update text messages about my car. My car looks brand new can't tell there were any damages.
Excellent service! They kept up up to speed on everything that was happening with my car and it looks amazing!
Best customer service I have had. My appointment time was respected and all my questions were answered. They were prompt and had my car ready that same week and it looks AMAZING! Like nothing ever happened. Great service.
Extremely awesome service. Will definitely recommend to friends and family and will come back for any body work for my car. The ladies at the desk were extremely professional (even when I was rude. Sorry about that!) and Kevin Iskandar was great.
Great costumer service..clean and professional.I always hear good things about this place.They will help you in any way they can.
Great place for repairs excellent customer service and really fast service the ladies in front are awesome and so sweet
This was the best experience I ever had. Friendly customer service everything was taken care of in one office. I would recommend anyone here!
I love them! In the last couple months I have had to visit a few time through my insurance company for vandalism and also a small collision. They are super fast and reliable. When they give you a date of completion it is always on time or early. My experience has been very pleasant I would recommend to anyone I know ! They get the job done well and efficiently.
Unfortunately Ive had to take my vehicles to have them repaired due to accidents. Francis is top notch when it comes to repairs being done and getting my vehicles back in a timely manner. Definitely recommend them
5 stars for francis collision centre they had my car in and out and Susan was wonderful to work with I really appreciated all of her great update everyday
They were quick and fast! My truck looks brand new! You drop off And pick up a rental all in one place. They took all the pain out of not having my truck for a couple of weeks. Thank you mike! I was very happy with my experience at Francis collision. I’m giving you 10 ⭐️’s thanks again!! Best wishes from Ahmad Hernandez.
considering that I am a very impatient person. I have never experienced any kind of business with great customer service calling and giving me updates on my vehicle. They are excellent with color matching to my vehicle repair. friendliness, sufficiency and professionalism I rate this place A++
We were in a car accident and our insurance asked if we’d like for them to recommend a place to have our car fixed and they sent us to Francis Collision centre. I can not be more happy. They did an amazing job on my car. Looks like new again. Everyone is very nice, friendly and helpful. While my car was at there shop they made sure to keep in contact with me and let me know how my car was coming along. I was also receiving text messages as to what was being done to my car and when it would be ready. I would definitely recommend this place.
Francis Collision Center has been my go to place for any auto body repair. I am impressed with their knowledge and their ability to make the repairs just right. I would recommend them and always do to friends or people I run into who have had an unfortunate accident. I give them 5 stars easily
They did a great job on getting my A6 Audi repaired thank you for taking the time to do it right
I have had some unfortunate luck & had to bring my vehicle in 3 times over the last 2 years due to accidents that were not my fault🥹Each and every person at Francis has been extraordinarily helpful, friendly, informative and I have had super prompt service. NO issues whatsoever! I highly recommend them!
Great service all the way through! Juanita was such a huge help and always reached out to give us updates. Kevin I. Was also great! He was very clear when it came to explaining the work our car was needing and also made sure it looked like nothing ever happen to our car! Definitely deserve more than 5 stars!
They did a great job on my daughter carThanks Mike for taking care of us your guys did a great job!!! We appreciate it!!!!
i had a great experience with francis collision, the work is great, get it done in a timely manner and great employees..
I had an awesome experience at Francis Collison. I dropped my car off on friday, and they had my car repaired 4 days later. They provided the rental pick up and drop off at their shop so i had nothing extra to do which made my experience a great one!
I must say they are #1 in customer service! awesome staff and my baby came back perfect...all brand new again! thank you Francis Collision Centre! I will wear my beanie proudly! (which they gave me for being a customer)AMAZING!
I have known the Francis family for many years. Their reputation for thorough, quality work is known throughout the community. Their team of auto mechanics and repairmen are true experts. They have the experience that people crave when it comes to their vehicles. I would trust them completely to work on my vehicle and the vehicles of my husband and children.
I just got my car back and considering all the damage it had I was very pleased with how it was restored back to brand new the way when I first bought it. The girl's at the front desk are very friendly and make you feel comfortable. This is a great place to have your car repaired.
Took my car in last week for repairs, when I picked it up on Friday I noticed some scratches on the roof that were not there when I took it in, so showed it to Jesse and he said no problem, bring it in next week and I'll take care of it. Took it in on Tues. and 4 hrs later they had it done, perfectly. I have been using Francis for over 20 years and have always been perfectly satisfied with their work and any follow up, if their was any questions. I would not hesitate to recommend them to any of my friends, knowing that they will step up to satisfy the customer. My thanks especially to Matt, Jesse and the girls at the front desk.--Job well done!!!
they have worked on my cars 4 times. I have always been treated great and they do awesome work
Great Customer Service ! Stephanie at the front desk was very friendly and helpful! Overall great staff 🙂
In the stressful experience of a car accident, it’s nice to be able to rely on a business like Francis to provide excellent service and keep you updated throughout the repair process. Everyone is extremely friendly and they do great work. I take my car there every time I’m in an accident. Would definitely recommend!