Recomendaciones de clientes
I am beyond pleased with the service I received from Francis Collision Centre! The side of my car was swiped so it had a pretty good amount of damage to it, my Geico insurance referred me here and I couldn’t be more happier! Francis Collision Centre had my car for a short two weeks and I just picked it up today! I was pleasantly surprised by how welcoming and friendly the front desk and overall staff was! In addition, the office was very clean and organized, I felt very comfortable being there. When it was ready to be picked up it looked brand new! They even washed it for me! The consistent updates on how my car was coming along was also huge plus! I couldn’t be more happier with Francis Collision Centre, they are definitely my go to from now on! I highly recommend!
I’ve been here several times. Of course not my fault at all. Every time I come in, the staff is friendly, warm, courteous and inviting. It was my pleasure-doing business with you guys. My car looks Great! Thank you. See you soon 😉
I had nothing but good customer service. They did not keep me waiting long when I arrived at their shop, they took me in pretty quickly. Very nice and professional. They kept me updated on my vehicle while it was being fixed which was greatly appreciated!
Francis Collision Centre is the most excellent service, when it comes to customers, and the quality of their work is beautiful. James Sanborn was my estimator, he was very friendly, welcoming. James communicate clearly, explained the process keep it simple and easy. Rental car transition easy & simple. Thank you and if Anyone needs a recommendation I will be sending them to Francis Collision Centre. And thank you James Sanborn for all your help. Tania Cheek
Easy to work with, professional, great job, car was ready earlier than expected. Definitely recommend.
Went to Francis Collision after my front grill fell off due to a small piece of my front bumper breaking on a road trip. They were quick to respond and incredibly helpful. Amazing customer service. They got me in and gave me an estimate within the week and got me on the schedule in the next few weeks. Front bumper and grill look seamless thanks to their great work!
Awesome experience. I was rear ended and Francis Collision kept in touch with me along with My Geico rep at Francis Collision as they repaired the vehicle. They arranged for a nice rental like my vehicle and they were friendly to me through the whole process. The repair was perfect. I will always recommend them!! Thank you
It's a collision repair shop. What do you expect? Lol! Ladies at the front desk were very knowledgeable and welcoming. Nothing but smiles. The mechanics were also extremely thorough in explaining the estimate. Though not necessary, I thought the phone calls providing constant updates were very beneficial.
I took my vehicle to Francis Collision Centre due to someone backing into me. Even with having to go through someone else’s insurance, everyone at Francis's was super nice and very accommodating. My car looks great again!!
We’ve had to use Francis a couple times and they never disappoint. They always do GREAT work. And the girls at the front desk are always in a great mood. Even when the lobby is full.
Francis Collision was very nice and polite. I got my car back when they said it would be done. Looks brand new.
Great friendly customer service! Got my car back in a timely manner with daily txt message updates! Lifetime warranty on all of their work....highly recommended! Plus we got a free T-shirt 😁
Took my car in last week for repairs, when I picked it up on Friday I noticed some scratches on the roof that were not there when I took it in, so showed it to Jesse and he said no problem, bring it in next week and I'll take care of it. Took it in on Tues. and 4 hrs later they had it done, perfectly. I have been using Francis for over 20 years and have always been perfectly satisfied with their work and any follow up, if their was any questions. I would not hesitate to recommend them to any of my friends, knowing that they will step up to satisfy the customer. My thanks especially to Matt, Jesse and the girls at the front desk.--Job well done!!!
I really appreciate how kind everyone was in office. The gentleman that helped most with my truck is beyond amazing. KEVIN made sure I understood the process every step of the way, and made regular calls just to keep me updated(as well as the ladies in office). I never had to wonder what was going on because he was on it. Shout out to Kevin, you are amazing.
This was our first time using Francis Collision Centre and to tell you the truth, we were a little concerned about the whole process (having never had to go through this before). The Customer Service team at the front desk made us feel right at home and between the service technicians and the insurance people, we felt confident that we were leaving our car in the right hands. Within a week we got our car back and WOW! it looks like nothing ever happened to it! Simply an amazing job and (knock on wood) if this ever happens again, we will be going back to Francis Collision!
They were quick and fast! My truck looks brand new! You drop off And pick up a rental all in one place. They took all the pain out of not having my truck for a couple of weeks. Thank you mike! I was very happy with my experience at Francis collision. I’m giving you 10 ⭐️’s thanks again!! Best wishes from Ahmad Hernandez.
Love, love Francis Collision Center. Have taken three of our vehicles there and they do awesome quality work. Their staff is great and they are always contacting you on the progress of the vehicle. I wouldn't go anywhere else but Francis.
great job on fixing my wife 2018 Chevrolet Equinox. cant asked for anything better. thank you Frances collision for a great job!
I recommend Francis Collision Centre for any auto bodywork. They work with your insurance, so there is no hassle. Kevin, who did the estimate on my car, did a really good job. He explained the details and assured me that they can take of it. As for the bodywork that was done, they did a really good job - it looked brand-new again. The front staff, Juanita and Audra, are also helpful and always kept me updated about my vehicle status.
I took my truck here to be repaired about six months ago. They are very professional and the work his high quality. I wouldn't trust any one else to do my repairs.
considering that I am a very impatient person. I have never experienced any kind of business with great customer service calling and giving me updates on my vehicle. They are excellent with color matching to my vehicle repair. friendliness, sufficiency and professionalism I rate this place A++
They did a great job repairing my vehicle, as well as did it in a timely manner. They were amazing with keeping me updated on my vehicles status and I got it back within 2 weeks!
This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend.
I was very happy with the work done on my car. Staff are friendly and professional. Would use this shop for any of my cars.
I recently got my car repair there. I'm very satisfy with the work done. Staffs are very friendly and nice! I will definitely be a returning customer.
Super pleased with the work done on my vehicle. The work was done in a timely manner and customer service was excellent. I would recommend.
My driver's side door was vandalized, door wouldn't lock, open and window didn't go down. Now my car is all fixed! Thanks Francis!!
After driving my newer car for only 2 months it was hit in a parking lot....grr! Needed a new front bumper..picked Francis Collision Centre #1) their location; #2) the office staff was great in answering all my questions; #3) how well they communicated with me by texts and phone calls about the status of the work #4) the rental car experience, pick up and drop off at their facility and #5) When I needed to take it back for a very, very minor issue they took care of it promptly and treated me respectfully even tho it was like I said very minor! Highly recommend Francis Collision Centre!
the car was thoroughly gone over for any repairs that might be needed, Good job. Good work
Thank you soo much for all your help..you guys made my car look new again..everyone was super nice and they always kept me informed of their progress
I have had some unfortunate luck & had to bring my vehicle in 3 times over the last 2 years due to accidents that were not my fault🥹Each and every person at Francis has been extraordinarily helpful, friendly, informative and I have had super prompt service. NO issues whatsoever! I highly recommend them!
There very good on updates. Work came out good. I have a before and after pic of the damages and repairs.
I’ve been in a few accidents from major to minor damage and I’ve always trusted my repairs to Francis Collision. They are fast, friendly, and do an amazing job. They will always be my first stop shop!
Such a easy process! I thought it was going to take months to fix my bumper they got my car out within a week! I appreciate the two lady’s up front, so nice and informative!
Besides the awesome customer service with the office staff, rental and adjuster I am very satisfied with the repair done on my car Shadow 😁..Thank you guy's!
I've had my Volvo in there twice now for two separate repairs. On both occasions I was treated with extreme courtesy and respect. And throughout the repair I was kept up to date with the progress of the repair. Turnaround time was quick, and they worked seamlessly with my car insurance. The two service riders I worked with Justin P And Kevin I were absolutely wonderful. Highly recommend this place!
Kevin Iskandar Excellent customer service_ Kevin answered all questions and concerns professionally & also kept me updated week to week about my car repairs.
Francis does an excellent job in all aspects of the repair. Their communication is outstanding!
They did an awesome job on my car. Extremely friendly people and wonderful service! I will definitely refer them to my friends and family.
We were in a car accident and our insurance asked if we’d like for them to recommend a place to have our car fixed and they sent us to Francis Collision centre. I can not be more happy. They did an amazing job on my car. Looks like new again. Everyone is very nice, friendly and helpful. While my car was at there shop they made sure to keep in contact with me and let me know how my car was coming along. I was also receiving text messages as to what was being done to my car and when it would be ready. I would definitely recommend this place.
I had an awesome experience at Francis Collison. I dropped my car off on friday, and they had my car repaired 4 days later. They provided the rental pick up and drop off at their shop so i had nothing extra to do which made my experience a great one!
I got into a car accident and right away knew where I’d take my car. To Francis Collision! They did such a wonderful job the first time I knew I’d always go back to them!! Totally recommend!
Fantastic customer service and overall work. They reached out to me several times to let me know how the repair on my vehicle was going. I highly recommend going here.
Took my car in for a fender bender. Their service was amazing. They also updated us of, our vehicle everytime they had something done to it. Thank you Francis collision for your service and the great job you guys did.
Got my car back. Thank you Francis Collision for the amazing job. Special mention to Juanita for the wonderful customer service.
Extremely awesome service. Will definitely recommend to friends and family and will come back for any body work for my car. The ladies at the desk were extremely professional (even when I was rude. Sorry about that!) and Kevin Iskandar was great.
This was my second time bringing my vehicle for body work to Francis Collision and once again I was not disappointed, beautiful work and they communicated the entire process and were fast!
This is my second time with Francis auto collision they are absolutely amazing my car has been like brand new everytime I’ve taken it for repairs in and got it back! Juanita works in the office is super helpful always doing what she can to put you back in your vehicle on time and make sure everything you need is met with sincere customer service and upfront explanation. Kevin iskandar was my estimator and he was amazing he made sure to follow up with me after I put my car in for repairs and let me know exactly what was going on in the shop. Even when I brought in my car he let me know exactly what was going to be fixed! He promised me a date for pick up and delivered ! He also made sure my car was nice and clean and that I was satisfied with the work when I picked it up! I will always choose Francis!
My husband Frank has used them 2x's now and has been extremely satisfied. Our insurance wanted us to use another company but my husband is very picky about who touches his car, because he was highly satisfied the first time he told the insurance he was only going to use Francis Collision. Thank you guys for quality work!
Strait forward system drop car off have rent a car waiting at shop. plenty of communication informing me of status of repair. Final body work looks like brand new!
UPDATE 3/6/24 - Today, I'm upgrading my star rating because, after my initial review, Francis Collision Center took it upon themselves to order me a new tail light, and they replaced it today. I appreciated that they went the extra mile to make sure that I was satisfied in the end. They also fixed another minor issue from the initial repair, and they gave it back to me washed. (Sometimes, the little things mean a lot). Pros: I appreciated that Francis Collision Centre regularly kept me abreast of the progress of the repair of my vehicle. Whenever there were delays due to backlog of vehicles or delayed delivery of parts, they kept me informed. The repair was decent. It looked good. Cons: After receiving the car back, not long after, it rained, and I noticed condensation in my left rear tail light that didn't exist before. Clearly, a seal was broken in my tail light which had to have been caused by my having been rear-ended. When I brought this issue to the collision center's attention, they didn't want to do anything about it. They said that "it wasn't the tail light that they had replaced, so it's not under warranty." My point was that this tail light should have also been replaced from the damage caused by the accident. Granted, when they repaired the car, it probably wasn't evident that any seals had been broken because there hadn't been any rain, but once it became clear that it had been broken as part of the accident, I feel that it should have been fixed.
Francis collision was amazing. They had a really hard time with my insurance, but they didn't stop fighting for me. I an soo grateful for Juanita and the team special thanks to Kevin he was awesome
Kevin Iskandar is excellent estimator he goes far and beyond for the customrt satisfaction hope to worl with him next tome and i highly recommend him under francis collision hes the best
The work they do is very professional as is the service but the best part is that they stand behind their work with lifetime warranty.
I had a great experience working with Francis Collision Center in Fresno. I was in a minor fender bender, and these guys did an excellent job getting my car back in perfect condition. The communication along the way was wonderful, and it was finished when they said… In fact, a day early. I am completely satisfied with the Francis collision center staff. The two ladies at the front desk are incredibly nice also! I highly recommend this place for all of your auto body repair needs!
They are the most professional shop, and we look forward to working with them in the future. We had excellent service and speaking with Stephanie & Matt was just a delight. They helped us with all our needs and answered all questions and kept us informed on all repairs. Jorgensen Co...
I saw the job that this company did to my boyfriend's car and wow! His bumper was damaged due to being in an accident, but they repaired it with great customer service and in a timely manner. This place is very professional and we will refer back to it if anything ever happens again!
Everyone was super helpful and kind. I never felt uncomfortable or like I didn’t know what was going on with my vehicle. They even had it ready for pickup 13 days earlier than expected!
Francis has been our families go to whenever we have something happen with our cars. They are always amazing. This time I had the pleasure to work with Susan super sweet gal always kept me updated all the way through thank you all 😀
Juanita was so helpful and communicative and has great customer service! Thankyou for the service 🙂
Staff was always friendly and helpful. Got my car fixed in no time. Great service overall!
Great service all the way through! Juanita was such a huge help and always reached out to give us updates. Kevin I. Was also great! He was very clear when it came to explaining the work our car was needing and also made sure it looked like nothing ever happen to our car! Definitely deserve more than 5 stars!
Francis Collision kept me updated on the status of my truck repair. The work was on time and was done right. Very happy with the service and work performed.
I had a great experience with Francis Collision Center. They were always very polite and professional. My car was vandalized and needed to be buffed out and painted. They did a good job fixing it, I just wished they would've buffed the hood out as well.
Everyone here was very curtious and helpful! They made sure to keep me on the loop on everything going on with my car. Thank you so much for restoring my car back to the way it was before!
My car got repaired here through the insurance and nothing out of my pocket. I had deep concerns that the estimated 1-2 weeks would take 2 or more weeks to repair. Mainly that the repairs weren’t coming out of my wallet, and the shop could take advantage by replacing parts if something could instead be repaired for example. This was speculation with no grounds for thinking that based on my experience here, but I worried nonetheless. Thankfully this was not the case and I got my car back in 6 days. My car was returned not in the same condition it was received. Dash cams unplugged and tilted downward, some napkins and receipts left on the passenger seat, and the mirrors changed. These are minor but worth noting. The repairs to the vehicle itself were great and no problem so far. Some parts and sensors behind the bumper, and a front bumper were repaired. All throughout the 6 days, they kept me updated through text and called to make sure I knew the status of the repairs on my vehicle. On a side note, the rental from enterprise provided by them was subpar and reeked of smoke. I’d like to thank Kevin for being professional and breaking things down on what they will be repairing.
I am extremely happy with the work done by there team ! Took my car in on a Tuesday and had it back by Thursday !!! I would highly recommend them to anyone I know ! Thank you again for keeping me updated the whole way!
Great staff, very fast and good business. I recommended to everyone. Stephanie helped me 🙂
My experience with Francis Collision Center was a very GOOD one. When I was rear ended on December 3rd, my car was fixed by this repair center and my car looks better than it did before the accident. From dropping my car off, to obtaining a rental car, to consistent texts updating me on the status of my car repair, I can say that this experience was a VERY NON STRESSFUL one. I got my car back on December 26th. Thank you so much Francis Collision Centre.
We had a great experience at Francis Collision. The front staff was very helpful and good at keeping us updated on the status of our vehicle and estimated completion date. They also sent us updates over text which I liked. They were quick and responsive any time I called as well. The repairs were excellent too. We had Kevin helping us. When we went to pick up our car there were some additional areas needing fixing and they took the car back to fix. We worked with them through our insurance and they handled all of that which was very nice.
Absolutely happy with the results of my car. It looks brand new, like it’s never been touched. The staff was so friendly and answered any questions I had. They always kept me updated on the progress of my car. I took my car in Tuesday and got it back Friday. I’d recommend FCC to anyone.
Great staff, great work! I dropped off my truck for repair and got it back looking almost new and CLEAN! I will definitely go back.
Every person I dealt with was friendly, helpful, and focused on meeting my needs. Very thorough work, and finished two weeks early. Only good to say about them.
We have always taken our vehicles to Francis Collision Centre. This past year, my daughter was rear ended and I was hit in a parking lot. We took our vehicles to Francis Collision Centre and received the most professional and courteous service. They went out of their way to help us, and did it so promptly. I appreciated all that they did for us and would not hesitate to take any vehicle to this wonderful establishment.
Great place for repairs excellent customer service and really fast service the ladies in front are awesome and so sweet